# In conversation with Pranav Raj S, Author of Chatwoot

**URL:** <https://forum.fossunited.org/t/in-conversation-with-pranav-raj-s-author-of-chatwoot/504>\
**Category:** Interview Series\
**Created:** [14 December 2020 13:24 UTC](https://forum.fossunited.org/t/in-conversation-with-pranav-raj-s-author-of-chatwoot/504 "2020-12-14T13:24:50Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![fossdot](https://forum.fossunited.org/user_avatar/forum.fossunited.org/fossdot/32/77_2.png) [@fossdot](https://forum.fossunited.org/u/fossdot)\
**Post date:** [14 December 2020 13:24 UTC](https://forum.fossunited.org/t/in-conversation-with-pranav-raj-s-author-of-chatwoot/504/1 "2020-12-14T13:24:50Z")

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Chatwoot, an open-source customer support platform, started as proprietary software for instant messaging platforms like Messenger or Twitter, reborn after two years being in a private repository when Pranav and his teammates decided to choose an open-source license. Recently, GitHub India shared Made in India notable projects, listing Chatwoot in that collection. It has been a year since they have open-sourced their project and the response from the community is outstanding. Read this full interview to know more about Pranav’s journey and how his team build Chatwoot.

> **[In conversation with Pranav Raj S, Author of Chatwoot](https://fossunited.org/blog/interview/in-conversation-with-pranav-raj-s-author-of-chatwoot)**
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> Chatwoot, started as proprietary software, reborn after two years being in a private repository when Pranav and his teammates decided to c