In conversation with Pranav Raj S, Author of Chatwoot

Chatwoot, an open-source customer support platform, started as proprietary software for instant messaging platforms like Messenger or Twitter, reborn after two years being in a private repository when Pranav and his teammates decided to choose an open-source license. Recently, GitHub India shared Made in India notable projects, listing Chatwoot in that collection. It has been a year since they have open-sourced their project and the response from the community is outstanding. Read this full interview to know more about Pranav’s journey and how his team build Chatwoot.